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SainoBox is a SaaS designed to assist organizations in efficiently managing and allocating their workforce.
Unfortunately, due to the confidentiality of client information, I have taken measures to highlight key aspects of this case study while respecting privacy and security concerns. Thanks for understanding!
The Project Management Office (PMO) struggles with real-time workforce visibility, leading to inefficient resource allocation, inaccurate capacity forecasting, and suboptimal utilization rates. These gaps result in delivery delays, missed revenue opportunities, and eroded profit margins.
As a product designer, I collaborated with cross-functional teams to define user workflows, validate pain points via stakeholder interviews, and design a scalable SaaS solution that integrates internal resume builder, profiles advanced search and application process form where managers can monitor status in real time.
I conducted a discovery workshop with the PMO to map their resource management lifecycle, prioritize high-impact pain points, and align on key success metrics (e.g., time optimization, higher application rate).
Build a cloud-based workforce management SaaS tool that provides:
The client provided a collection of raw user feedback's and google analytics behavior flow report.
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Based on data analysis and PMO stakeholder discussions, we identified root causes of inefficiencies to inform:
To further validate UI pain points, I conducted a heuristic evaluation against Nielsen’s principles, surfacing critical gaps in:
Our interface inspection revealed actionable UI design patterns and principles to implement in the redesign.
After sorting through this information's, we created the below affinity map to visualize user opinions about the app.
The flow navigates through workforce selection, assignment, and monitoring. Decision points and potential user interactions are identified, ensuring a smooth and intuitive journey.
SainoBox launched to a closed group of beta testers and received positive feedback. Many praised its intuitive design and forecasting abilities.
User feedback's and insights guide decision-making for a more effective solution, while designing with scalability in mind is essential for long-term success.
I leverage my know-how to build and scale digital products to fit the needs of your business
and your users. I'm available for new projects. Let's embark on a creative journey together!
